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Anna Müller
Head of Design
Former co-founder of ACME company. Early staff at XYZ. Loves coffee & morning runs.
Lucas de Vries
Content Strategist
Former co-founder of ACME company. Early staff at XYZ. Loves coffee & morning runs.
Samantha Wright
Customer Specialist
Former co-founder of ACME company. Early staff at XYZ. Loves coffee & morning runs.
Get in Touch with Silllyz Today!
We are here to assist you with any inquiries or support you need.
What is the best way to contact Silllyz?
You can reach out to Silllyz through our contact form available on the website, or you can email us directly at [email protected]. We aim to respond to all inquiries within 24 hours to ensure you receive timely assistance.
What are the customer service hours for Silllyz?
Our customer service team is available Monday through Friday from 9 AM to 5 PM (EST). We strive to provide the best support during these hours, so feel free to reach out with any questions or concerns.
How can I track my order from Silllyz?
To track your order, simply log into your account on our website and navigate to the ‘Orders’ section. There, you will find the tracking information for your recent purchases, allowing you to monitor your shipment’s progress easily.
What is Silllyz’s return policy for products?
Silllyz offers a 30-day return policy on all products. If you are not satisfied with your purchase, you can return it within 30 days for a full refund, provided the item is in its original condition and packaging.
Can I change my order after it has been placed?
Once an order is placed, we process it quickly to ensure timely delivery. If you need to make changes, please contact our customer service team within one hour of placing your order, and we will do our best to accommodate your request.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact us immediately with your order number and a description of the issue. We will arrange for a replacement or refund as per our policy.